[Inside AdSense] Introducing the Known Issues page...and a known issue

A number of you have informed us that your reports are substantially lower than usual today, or aren't being updated. Our engineers are currently investigating the issue and working to resolve it as quickly as possible. Please be assured that your account data has still been tracked, so this issue will not affect your earnings or payments. Sorry for the inconvenience and thanks for being patient.

On that note, we'd like to let you know about the new Known Issues page, where you can check for updates on this reporting issue and other existing issues. There can be occasional hiccups in our system, but we hope that this new resource will help increase transparency and keep you informed. Whenever possible, we'll also try to include temporary workarounds and updates about each issue as we work to resolve them.

Thanks again for bringing this reporting issue to our attention - we encourage you to check the Known Issues page and our AdSense Help Forum for updates.

Posted by Sunil Subhedar - AdSense Publisher Support

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Posted By Inside AdSense Team to Inside AdSense at 5/06/2008 03:31:00 P
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